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Thursday, January 5, 2012

"Kicked out of motel"-Part II

My motel saga prompted a bit of a discussion on the forums and various opinions were presented.
Those opinions definitely gave some food for thought and more in-depth analysis.

I think that if one is really serious about hers/his moral convictions and it is important to them to maintain high level of integrity regarding those, then motel business is probably not the best for them.
Let's face it: some sort of illicit or immoral activity goes on in any given motel if not on a daily, then definitely on a weekly basis:
Where do married people go for their trysts when they're having affairs? Motels
Where do young unwed people go to have a bit of a "roll in the hay"? Motels
What about all the  guys who stop for a night, go out for a drink and return with a lady for a one night stand?
How many children were conceived in motel rooms? How many of those out of a wedlock? Or from a person other than one's spouse/partner?

When a couple checks in as "Mr.& Mrs. Jones", how does motel manager/owner know that they really ARE,in fact, a married couple and, more importantly, married to each other? This made even more difficult in this day and age when a lot of couples are living in "de-facto" marriage (not formerly registered with the State or Church).
Where does one draw a line?
How about this scenario: what if as a female sex worker I would see only female clients on my road trips? Then there would be no "steady stream of single males" (as someone put it) to my room and I can always claim that I am visiting and catching up with all my "girlfriends" from the area-will the motel owner ask me to leave then? On what grounds?
Or what if I am travelling with my actual girlfriend (or a wife, as case may be)? As I am very affectionate, we would be seen going in and out of the room holding hands and hugging with occasional peck on the cheek.. Will we be asked to leave?
Someone mentioned that motel owners have every right to ask me to leave as I am conducting "commercial activities" on their premises.. OK, fair enough..
How about freelance writers/journalists who travel and write from their motel rooms? Those activities are certainly "commercial",as they are getting paid for their labours. They often interview people from their rooms as well...
Or a travelling salespeople? They conduct a LOT of business from their hotel rooms: phone calls,emails,meetings..
Or head-hunters/recruiters? They could be either male or female and, depending on which company/position they are recruiting for, there could very well be a "steady stream of male visitors" to the room...

My point is, people go into the business of owning/managing a motel with an open eyes: their income is derived from leasing rooms for short-term stays. The goal is to keep premises 100% (or very close to it) leased all the time, otherwise expensive real estate just sits there producing no income.
It is perfectly fine to create a set of rules for using your premises, such as:
-no smoking
-no loud music
-no visitors after 10 pm
-no parties
-dressed and covered up appropriately while outside of the room and using public facilities (such as pool and spa)
-no offensive language
-no illegal activities
In fact, a form could be created stating these rules clearly and asking each guest to sign and initial those upon arrival. This way there are no surprises and everyone and anyone who violates those rules could be asked to leave.
But if owners start picking and choosing which rules they want to enforce at any given time and with which particular guests, it's a slippery slope: before long they will either have no business or a big law suit on their hands (or both). Because, let's face it, even if you're running a motel in US's "Bible Belt", you are still subject to the laws of the country and if you are even suspected of discrimination, you'll loose you life's savings in endless class action law suits.

It's the same in every industry: we can't pick and choose our customers. Take retail, for instance: the most obnoxious and rude customers are usually the ones who have extensive wealth. They are demanding, often disrespectful, treat salespeople like shit and break all the rules. yet when they spend, they spend big and so shops go out of their way to accommodate them.
This is very common in US: when someone famous or someone who is known to have a lot of money wants to shop in a store, that store owner/manager closes the access to public, so "the whale" can take his time and not be bothered by "peasants'.
 Is it right,wrong or different? I don't have an answer. It's just the way the cookie crumbles.

In US there is a famous saying: money talks and bullshit walks. Crude as it is, at the end of the day that's what business is all about-making money.

I checked out of motel who's owner asked me to leave and went to a place where I've stayed on my last trip. The manager was a pleasant Asian lady. Not only she recognised me from my previous stay(over 3 months ago!), as she commented on my new haircut (it's a very popular and very successful sales technique-letting your client know that you've remembered them. It makes the person feel special, more than just a "number" and they're inclined to do more business), she was happy to check me in at 10 am, gave me a free upgrade on the room and didn't charge me for newspaper and magazines.
Clearly this person has very clear understanding of her business objective: putting more money in the till, especially in these trying economic times :)


1 comment:

  1. Some commercial activities require increased usage of showers, towels and mattresses!
    A smart operator could up sell some extras such as they do for Fax WiFi etc. Sometimes they have "business packages". Perhaps they could sell "hospitality packages"

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